Privacy Policy

This policy explains how Centico Research (“we”, “us”) handles personal information when you use our website or engage us for research services.

Information we collect

From website visitors: the details you submit through our contact or newsletter forms (such as name, email, company, and message), and basic analytics and cookie data about how the site is used. From client engagements: the datasets you ask us to process, which we treat as confidential and, wherever possible, work with on a de-identified basis.

How we use information

To respond to enquiries, deliver and improve our services, send insights you have subscribed to, and meet legal and contractual obligations. We do not sell your personal information.

Cookies

We use cookies and similar technologies to operate the site and understand usage. You can control cookies through the banner shown on your first visit and through your browser settings.

AI processing and third parties

Some tasks are handled with the help of commercial AI services accessed under contract. Data processed this way is not used to train AI models, personal identifiers are removed beforehand where possible, and records are retained only briefly. We also use trusted third parties for functions such as form handling and hosting, who process data only on our instructions.

Data security

We work under NDA, restrict access to client data, use secure transfer and storage, and delete data when it is no longer needed.

Data retention

We keep personal information only as long as necessary for the purposes above or as required by law, then delete it.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing. To exercise these, contact us using the details below.

International transfers

We are based in India and may process data for clients in other countries. Where data is transferred internationally, we take steps to protect it consistent with applicable law.

Contact

Questions about this policy or your data? Reach us through our contact page.