Frequently asked questions

We are a research operations partner. We handle sampling, survey scripting, data processing, open-end coding, and reporting — either as a white-label partner to agencies or as the back office for brand insight teams.

Yes — sampling is where we started and remains a core service. Through our own panel, mySurveyChoice, and trusted sources, we provide quality-screened respondents for B2B, B2C, healthcare, and niche audiences, with fraud and quality checks throughout. We can also deliver sample programmatically through API integration for trackers and always-on studies.

Standard batches are typically returned overnight — send at the end of your day and receive the work by your next morning, helped by our time zone. Larger or more complex projects are scoped with a clear timeline upfront.

We price per project with a clear, flat quote based on scope and volume. For regular, ongoing work we also offer retainers. No surprise costs.

Yes. We work under NDA, strip personal identifiers before processing where possible, use secure transfer, and never use your data to train AI models.

We use AI for speed and consistency on the heavy first pass, then an experienced person reviews and signs off every wave. AI never has the final word.

Clean datasets and coded files in Excel, plus summaries and reports in the format you need. We work to your conventions.

Absolutely. The easiest way to judge us is a free trial batch — send one set of open-ends or one file, see the quality and turnaround, then decide.

Tell us what you need through the contact page and we will reply quickly with next steps.